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AI providers (OpenAI & Anthropic)

MailPrism can run its AI features through your own OpenAI or Anthropic account instead of MailPrism's. This is the Bring Your Own Key (BYOK) feature, and it's managed under Settings → Integrations.

Setup lives in one place

Connecting OpenAI and Anthropic keys overlaps with the rest of AI setup, so the full walkthrough lives on one page: Bring Your Own Key (BYOK).

The short version

ProviderStatusWhere to set it up
OpenAIAvailableSettings → Integrations → OpenAI
Anthropic (Claude)AvailableSettings → Integrations → Anthropic

When you connect a key:

  • AI runs on your provider account and rate limits.
  • You're billed directly by OpenAI or Anthropic.
  • MailPrism's platform AI credits aren't used for those operations.

Your key is encrypted at rest and never logged.

Plan requirement

Bringing your own key is available on higher plans. If your plan doesn't include it, the OpenAI and Anthropic integrations show an Upgrade prompt. See Billing & Plans.

Full guide: Bring Your Own Key (BYOK)