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AI Insights

AI Insights is a dashboard widget that surfaces what MailPrism's automations are doing on your behalf — so you can see the AI at work without digging through logs.

Needs AI on

Insights only appear while AI is on and your plan includes AI analysis (Starter and up). If you turn AI off, MailPrism stops analyzing your email and no new insights are generated. See AI privacy & consent.

What it shows​

The widget lists your most recent AI activity as compact, color-coded cards. Each card type covers a different kind of event:

CardMeans
Email ArchivedAn email was archived by AI or a rule
High Priority DetectedAn email was flagged as urgent / high priority
Blocked / Spam DetectedAn email was identified as spam or blocked
Auto-Deleted by RuleA rule sent an email to Trash
Response NeededA thread looks like it needs your reply

Each card shows the email's sender and subject, a short explanation of what happened, and — when available — a confidence badge (how sure the AI was). Cards link straight to the relevant email or action.

Where it appears​

There are two places insights surface:

  • On your dashboard — the AI Insights widget shows your five most recent cards, with a View all link when there are more.
  • In notifications — the same events are recorded as notifications under the AI Insights category, so you can review them later from your notification list.

Dismissing a card​

Each card has a dismiss (×) button. Dismissing a card removes that notification — it doesn't change anything about the email or the rule that created it.

Turning the widget on or off​

The AI Insights widget is controlled by the AI Insights toggle in Settings → Dashboard. It's on by default; when it's on, the widget appears between your stats and recent activity. Like the other dashboard preferences, the setting is saved in your browser.

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