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AI Privacy & Consent

MailPrism's AI features are opt-in. Nothing about your email is sent for AI analysis until you turn AI processing on — and you can turn it back off at any time.

AI processing is controlled by a single consent setting. While it's off:

  • No email content is sent to an AI provider for analysis.
  • All AI features stay disabled — email classification, smart suggestions, and any rule conditions that depend on AI.
  • Your non-AI rules keep running normally on their plain conditions.

While it's on, MailPrism may analyze your emails with AI to power those features.

One switch, all AI features

The consent setting is the master switch. When it's off, every AI feature is off — there's no way for AI to run without it.

Where to turn it on or off​

There are two places consent appears:

  1. Settings → Privacy & Activity — the AI Data Processing card has a toggle labeled AI Data Processing Consent. A badge shows whether it's Active or Disabled, and the date you consented.
  2. The dashboard banner — if AI is off, the dashboard shows an Enable AI-powered features prompt with Enable AI Features and No Thanks buttons.

To turn AI on, flip the toggle on (or click Enable AI Features on the banner).

To turn it off, flip the toggle off. MailPrism asks you to confirm, because this immediately disables all AI features — including email classification, smart suggestions, and rule automation. You can re-enable at any time.

What's sent for analysis vs. what's stored​

It helps to separate the two:

What happens
Sent for analysisWhen an email is analyzed, its content (sender, subject, body) is sent to an AI provider to produce signals like category, urgency, and sentiment.
Stored in your accountThe results of the analysis — the signals — are stored so your rules can use them and you can see them later. Your mailbox itself stays in Gmail.

A few details worth knowing:

  • MailPrism only analyzes an email when there's a reason to — many routine, machine-generated emails are handled without sending anything to AI.
  • Identical emails can reuse a previous result instead of being re-analyzed.
  • Your Gmail access is always stored encrypted.

For the providers behind analysis and how to use your own, see Bring your own key (BYOK).

What turning AI off does to your rules​

Turning AI off doesn't break your automations. Rules that use AI conditions (like urgency is high) simply stop matching on those conditions. Every rule built on plain conditions — sender, subject, labels, timing — keeps working exactly as before.

Mix AI with plain conditions

For important automations, pair an AI signal with a concrete condition so the rule still does something sensible even if AI is ever turned off. See Best practices.