Rule Logs & Undo

The Rule Logs are your audit trail: a detailed history of every rule execution on your emails. Where Analytics shows the totals, this page shows exactly what happened to each email — and lets you undo a rule's changes.

Open it from the Rule Logs button on the Analytics page.

Summary stats

Four cards across the top summarize your history:

Stat	What it counts
Total Executions	Every recorded rule run.
Matched	Runs where the rule's conditions were met.
Actions Executed	The total number of actions carried out.
Undone	How many executions you've undone.

Filters

Narrow the list down with any combination of:

• Rule — show only executions from one rule.
• Status — All, Matched, or Not matched.
• From Date / To Date — limit to a date range.
• Search — match by email subject or sender.

Use Clear filters to reset everything. You can also arrive here pre-filtered from a link elsewhere in the app (for example, jumping straight to the history for one email).

Log entries

Each entry is one email that rules ran against. The row shows:

• The email subject and sender.
• When it ran.
• How many rules matched (for example, "2 of 5 rules matched").
• An AI analyzed marker if AI was involved.
• A short summary of the actions taken (with a +N more badge if there were many).
• An Undone badge if you've already reverted it.

Expand for the full story

Click an entry to expand it. For each rule that ran against the email you'll see:

• A Matched / Not Matched badge and the rule's name.
• Matched conditions — the conditions that passed.
• Failed conditions — the conditions that didn't.
• Actions executed — exactly which actions ran.

AI reasoning & feedback

When a rule used AI, the expanded view includes an AI Analysis panel with:

• The AI's classification and a confidence percentage.
• The reasoning behind the decision, in plain language.
• Was this helpful? — a thumbs-up / thumbs-down so you can tell MailPrism when the AI got it right or wrong. Your feedback helps tune future decisions.

See AI features for more on how MailPrism reads your email.

Undo

If a rule did something you didn't want, you can undo it — MailPrism reverses the changes that rule made to the email.

When an execution can be undone, an Undo button appears on its row. If a run can't be undone (see below), there's no button. After you undo, the entry is marked Undone and the Undone stat goes up.

What Undo reverses

Undo reverses these actions:

• Apply Label / Remove Label (your own labels and Gmail's system labels)
• Mark as Read / Mark as Unread
• Mark as Important / Not Important
• Archive (puts the email back in your inbox)
• Add Star / Remove Star

If the rule acted on the whole conversation, undo acts on the whole conversation too.

Undo only reverses what that rule changed — it leaves alone anything another rule did, and anything you changed yourself since.

Response-tracking labels (like Needs Action or Awaiting Reply) are left alone — those follow the conversation's current tracking state.

The grace period

Undo is only available for a limited time after a rule runs. The window is the undo grace period in your workspace's safety settings — 48 hours by default, and adjustable by a workspace owner or admin.

Once that window passes, the execution can no longer be undone.

Where to change it

Change it in Settings → Rule Defaults & Safety → Undo Settings (24, 48 or 72 hours).

What can't be undone

Limitation	Why
Irreversible actions — Move to Trash, Send Auto-Reply, Forward Email, Unsubscribe from Sender, Start Workflow (only where workflows are enabled)	If any of these ran in an execution, the whole execution has no Undo button — a sent or forwarded message can't be recalled.
Side effects that stay — Create Draft Reply, Send Me a Notification Email, tracking actions, nudge and reminder flows	These don't block undo, but undo doesn't reverse them: the draft stays, the notification was already sent, and tracking follows the conversation.
Nothing to reverse	If the rule didn't change anything undo can restore, there's no button.
Already undone	An execution can only be undone once.
Past the grace period	The undo window has closed (see above).
The email no longer exists	If the message was permanently deleted, there's nothing to restore.

One undo per email at a time

After you undo one rule on an email, refresh the page to undo another rule on the same email.

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← Back to Analytics · See also Per-rule analytics