Email Actions
When you open an email in the reading view, an action toolbar sits above the message. It holds the most common moves; anything that doesn't fit goes into the ⋯ overflow menu at the end.
The toolbar is fully configurable. Choose which actions are buttons, which live in the overflow menu, their order, and whether each shows an icon, text, or both — under Settings → Toolbar.
Replying and forwarding
These open MailPrism's compose panel below the message, pre-filled and ready.
| Action | What it does |
|---|---|
| Reply | Reply to the sender |
| Reply All | Reply to the sender and all other recipients |
| Forward | Send the message on to someone else |
→ Writing the response: Composing
…in Gmail
Each compose action has an in Gmail variant — Reply in Gmail, Reply All in Gmail, and Forward in Gmail — which opens the message in Gmail's own composer in a new tab instead. Handy when you want Gmail's full editor. These live in the dropdown next to Reply All / Forward.
Quick actions
| Action | What it does |
|---|---|
| Archive | Removes the email from the inbox (keeps it in All Mail) |
| Star / Unstar | Toggles Gmail's star |
| Mark Read / Unread | Toggles read status (the button reflects the current state) |
| Important | Toggles Gmail's Important marker |
| Delete | Moves the email to Trash |
| Open in Gmail | Opens the message in Gmail in a new tab |
Delete sends the email to Trash, where Gmail removes it permanently after 30 days. It isn't an immediate permanent delete.
Labels
| Action | What it does |
|---|---|
| Add Label | Apply a Gmail label — opens a picker, or applies a preset label if one's configured |
| Remove Label | Remove a label from the email |
You can also remove a label from the list: hover the colored label dots on an email's row to open its label pills, each with a remove (×) button.
→ Full guide: Labels
Response tracking
The toolbar can drive response tracking for the whole conversation:
| Action | What it does |
|---|---|
| Track | Start (or stop) tracking this thread |
| Needs Action · Awaiting Reply · Pending · Resolve | Set the thread to Needs Action, Awaiting Reply, Pending, or Resolved |
→ Details: Response tracking
Nudges and reminders
| Action | What it does |
|---|---|
| Nudge Them | Start an automated follow-up sequence to the recipient. Its dropdown also offers Remind Me and AI Instant Nudge. |
| AI Instant Nudge | Generate and send an AI-written follow-up right away (you confirm first) |
→ Details: Nudges & reminders
Automation actions
| Action | What it does |
|---|---|
| Test Rules | See which of your rules would match this email, and why |
| Reprocess | Run your rules against this email again |
| Email Details · Thread Details | Open the full details page for this email or conversation — see Reading an email |
A few toolbar items can be added in Settings → Toolbar but don't work in the Inbox yet — clicking them shows "That action isn't available here yet": Set State…, the standalone Remind Me button, Mark as…, Clear Labels, and Custom. Run Rule currently opens Test Rules. Use the individual state buttons above, the Nudge Them dropdown, and Add / Remove Label instead.
→ Learn more: Rules overview · Conditions reference
Unsubscribing
MailPrism handles unsubscribing from its dedicated Bulk Unsubscribe manager rather than a per-email button. It groups noisy senders by brand and domain, shows how often each emails you, and lets you unsubscribe from many at once — with an undo window in case you change your mind. It uses senders' official unsubscribe methods, in this order: the sender's one-click unsubscribe link, then an unsubscribe email, then a link found in the email body.
You can also keep an ignore list of senders so they stay out of the unsubscribe results. See Unsubscribe.
Open the Unsubscribe manager from the dashboard navigation to clean up subscriptions in bulk.
Multiple emails at once
To act on several emails together — Archive, Mark Read, Mark Unread, or Delete — select them with their checkboxes in the list. A bulk action bar appears above the list with the available actions.